Workplace Support Analyst

  • Sector: LMA UK Human Resources
  • Contact: Amelia Clark
  • Client: LMA
  • Location: City of London
  • Salary: Up to £30000.00 per annum + Flexible working, Bonus
  • Expiry Date: 22 March 2023
  • Job Ref: BBBH412874_1676917133
  • Contact Email:

Job Description

About the Role

  • This is an exciting opportunity to deliver first class HR Services support to our clients UK businesses, providing first line HR support to a fast-growing and transformational business. This is a varied role as you will provide HR support on all operational elements from general queries, parental leave, on-boarding, leavers through to references

    You will role model HR best practice; establish credibility and trust with stakeholders at all levels; support innovation through advising, informing, challenging and facilitating discussions with the business and HRBP's in equal measure on a wide range of issues - all in the context of a rapidly evolving and growing business.

    We are looking for a motivated, team player with a positive attitude, looking to progress their HR career, working closely with the HR Business Partners, to support transactional and operational changes within the business. The successful candidate will be suited to a fast paced, complex and entrepreneurial environment and have the ability to work with a degree of ambiguity that comes with growth and transformational change.

    Role responsibilities

    • Provide a business area focused client experience through the accurate and timely administration of all processes within the employee lifecycle.

    • Initiates processes on behalf of the business, including job changes, contingent worker, international and leaver requests.

    • Works closely with colleagues within HRES to drive consistency across the business, improve processes and gain efficiencies.

    • Works with the Recruitment team to ensure the applicant through to new starter process is managed efficiently and provides a great candidate experience.

    • Runs and analyses data to provide valuable business insight, including but not limited to absence management, performance objective, milestone and headcount reports,

    • Validates data, ensures job details are correct, such as roles, teams and cost centres.

    • Works within GDPR guidelines, managing people data requests and the confidentiality of data.

    • Supports the business with any Workday training needs, promoting self service capability.

    • Attends employee relation meetings, to take notes and circulate actions.

    • Welcomes new starters to the business and proactively supports induction and introduction sessions.

    • Completes exit interviews with leavers, managing insights and feedback as required.

    • Supports the annual compensation review process, restructures, acquisitions and other HR related business activity and projects.

    • Responsible for follow up actions and ongoing enquiries, ensuing processes are completed to a high standard and in time for payroll cutoff.

    Key requirements

    • Strong relationship building and influencing skills.

    • Delivery focused and able to demonstrate putting client experience first.

    • Generalist HR experience and knowledge, in a fast paced, complex or transformational business.

    • Works well under pressure, managing conflicting demands and meeting deadlines.

    • Ability to work well independently with confidence.

    • Strong organisational, communication and interpersonal skills.

    • Problem solver with resilience, initiative and ability to challenge the status quo.

    • Smart pragmatic and positive approach, able to build trust and offer proactive solutions.

    • Workday and HR Shared Services experience desirable.