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Sales Support Team Co-Ordinator

  • Location: London
  • Sector: Secretarial
  • Salary: Up to £25000 per annum
  • Job type: Permanent
  • Date posted: 08/08/2018
  • Job reference: VW/30807

B2B Sales Support Coordinator - EMEA

Salary: £25,500 London Bridge Excellent benefits

Working for a highly prestigious Media Company to provide a comprehensive sales support service to the United Kingdom &

To provide a comprehensive sales support service to the United Kingdom &

Ireland and CEMEA Content Sales teams ensuring service and efficiency targets

are achieved and maintained, and supporting the achievement of B2B revenue

targets.

In this role you'll:

  • Support the United Kingdom & Ireland and CEMEA sales teams in the pre-sales cycle, through lead qualification and contract processing for fulfilment and invoicing

  • Assist the sales team to create and maintain accurate customer records in Salesforce.com (CRM database)

  • Act as a first-point of contact for client administrative enquiries by email or phone relating to invoicing, print deliveries and contracts

  • Support field sales executives with a comprehensive support service including handling first line enquiries on internal systems

  • Provide reports from SalesForce.com for sales teams

  • Assist retention of existing customer base through renewal process
  • Act as a global sales support function working closely with the Sales Support teams in New York and Hong Kong to deliver excellent service
  • Liaise closely with internal departments to resolve customer queries - credit control, customer service and circulation departments
  • Ensure all sales support tasks are completed accurately and to specified deadlines
  • Contribute to adhoc projects, reporting & data analysis as and when required
  • Ensuring that all stationery, office supplies, business cards are ordered in good time.

You'll bring to the role....

  • Previous customer facing/sales support/administrative experience

  • Second European language (preferred)
  • CRM systems knowledge and experience - preferably SalesForce
  • Good knowledge of Microsoft Office
  • Good interpersonal and communication skills
  • Detail oriented, thorough and accurate
  • Proven influencing and problem solving skills
  • Well developed planning and organisational skills
  • An ability to work using own initiative as well as part of a team with a mature approach
  • Adaptable and able to demonstrate flexibility in a fast changing environment
  • A Client Focus

If you are keen on this role, please apply online for an immediate screening

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