Accessability Links

Receptionist/Facilities Administrator

  • Location: London
  • Sector: Secretarial
  • Salary: £28000 - £30000 per annum + plus excellent benefits and bonus
  • Job type: Permanent
  • Date posted: 05/02/2020
  • Job reference: MM - 4772

My client who is a very well established wealth management company based in Mayfair is looking for a very well presented, spoken and articulate experienced front of house individual to organise the Reception area and handle the day to day Facilities function for the office.

As this is a client facing role, it is important that an efficient and effective service is provided to all clients and visitors to the office.

As a key member of the business it will be important to communicate well with both internal and external clients and take the initiative when required.

Main duties will include

  • Manage the Reception Area effectively throughout the day to ensure it is presented in the best way possible
  • Greeting guests, showing them to the correct meeting rooms, announcing them to their hosts. Answering the switchboard calls and transferring to correct person with all relevant information
  • Coordinate meetings and meeting rooms, organising refreshments, stationery supplies and catering where necessary
  • Ensuring level of supplies for staff and client kitchens is maintained and controlled
  • Ensuring level of stationery for staff and client areas is maintained and controlled
  • Manage post procedure and deal with all outgoing post, ensure franking machine is maintained and in credit.
  • Monitor visitor access and maintain security awareness
  • Main point of contact for all staff reporting issues with the fabric, furniture and services within the building. Reporting to Office Manager where necessary
  • Manage and maintain contractor relationships and workloads - cleaners, handyman, building contractors etc.

Skills and experience required:-

  • Excellent verbal communication and customer service skills
  • Good written communication skills.
  • IT literate
  • Organised with high attention to detail
  • Flexibility to respond to a variety of work situations and ability to deal with difficult clients or customers politely and calmly
  • Organisation, time management, prioritising and the ability to handle a complex and varied workload.

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