Receptionist

  • Sector: LMA UK Business Support
  • Contact: Jenny Maxwell
  • Client: LMA
  • Location: Chesterfield
  • Salary: £10 - £11 per hour + holiday pay
  • Expiry Date: 01 December 2022
  • Job Ref: BBBH399984_1668087924
  • Contact Email: jenny.maxwell@lmarecruitment.com

A global property firm are seeking an organised and warm receptionist to cover the front desk for one of their Chesterfield sites on an adhoc basis.


Key Responsibilities:

  • Provide a professional welcome to all staff, clients, and visitors to the building.
  • Ensure smooth running of day to day operations of the office space and ensure customer expectations are exceeded.
  • Manage shared email inbox, responding promptly to customer requests and queries.
  • Promote a safe and healthy working environment and ensure compliance with all Company policies and procedures; as well as client site policies, procedures and working arrangements.
  • Provide new starters and contractors with security passes - including taking pictures and printing passes using hardware/software provided.
  • Manage all vending areas, kitchens, and pantries, replenishing and maintaining the highest of standards
  • Manage all stationery and printer hub requirements, ordering stock, replenishing, and maintaining the highest of standards
  • Management of the meeting room booking system; including ordering and set up of catering as required.
  • Monitor daily meeting room activity and proactively check meeting rooms are clean and tidy between meetings.
  • Log reactive maintenance jobs and monitor progress of job until completion.
  • Receiving of re-directed mail, scanning to the Indexing Team and returning cherished documents to members.
  • Liaise with 3rd party suppliers and contractors to ensure provision of effective services including but are not limited to cleaning, hygiene, vending, M&E and Landlord services. Escalate any service concerns to Senior FM as required.
  • Carry out daily floor walks to ensure Office environment is safe and presentable and identify and log any building issues/concerns for resolution.
  • Liaise with Senior FM to ensure completion of required H&S audits, processes, and documentation.
  • Carry out accident investigation and reporting as required.



Skills and Experience:

  • Previous experience in a reception role is essential
  • Excellent Microsoft Office skills including Word and Excel
  • Excellent organisational and communication skills
  • Excellent customer service skills.
  • A positive and warm approach is essential with excellent personal presentation.
  • Excellent written and verbal communication skills.
  • Ability to work unsupervised and take on responsibility.
  • Positive about change, with a flexible attitude to working practices and demands.
  • Attention to detail and presentation.
  • Ability to act decisively and remain calm under pressure.
  • This is not a 'desk-only' based role; you will be expected to be present and mobile within the Occupier's floors