Private Banking Assistant

  • Sector: LMA UK Operations
  • Contact: Althea Daniels
  • Contact Email: althea.daniels@lmarecruitment.com
  • Duration: 6 months
  • Start Date: ASAP
  • Client: LMA
  • Location: City of London
  • Salary: £30000 - £35000 per annum
  • Expiry Date: 11 July 2022
  • Job Ref: 397701_1655734427

Responsibilities:

  • Assist with completing new KYC forms when on-boarding clients as well as reviewing KYCs periodically and obtaining up to date information for CDD.
  • Assist clients during visits to the bank including form completion, obtaining documents, setting up bill payments.
  • Maintain PB diary system
  • Support Snr Relationship Manager by responding to queries from AML/Compliance Department
  • Liaise with Head Office to obtain KYC/Due diligence and; obtain/chase bank references
  • Undertake payment validation process (checking signature, balances, and completing call back to client)
  • Contact utility companies to enquire about client accounts; setting up or cancelling utility company direct debits as part of our bill payment service
  • Co-ordinate with Customer Services, Head Office, PB and clients concerning credit cards settlement;
  • Assist clients where required with any credit/debit card enquiries or requests

Skills:

  • Good understanding of account opening process, and CDD (KYC) to meet AML requirements.
  • Previous experience in private banking or customer services or administration required, preferably with an international bank.
  • Knowledge of the GCC market would be an advantage.
  • Arabic (speaking, reading and writing) whilst not essential would be an advantage.