Pensions Administrator

  • Sector: LMA UK Business Support
  • Contact: Shabnam Shaukat
  • Contact Email: shabnam.Shaukat@lmarecruitment.com
  • Start Date: ASAP
  • Client: LMA
  • Location: Surrey
  • Salary: £11.00 - £12 per hour + holiday pay
  • Expiry Date: 11 December 2021
  • Job Ref: BBBH229230_1636627232

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A global insurance firm are seeking an organised administrator to help within their Pensions department with occupational pension schemes, dealing with new joiners/leavers/retirees and basic administration duties. This is a temporary office based role which could go permanent. It is a great opportunity for career progression with a competitive salary. Full training is provided.
Key Responsibilities:

  • Communicating effectively with client and members via telephone and email
  • Providing great customer service from start to finish
  • Dealing with queries and requests by using standard letters and references to procedures
  • Developing knowledge of clients' pension schemes
  • Assisting the team with more complex projects when required
  • Accurately perform manual calculations
  • Ensuring complaints are respectfully dealt with and forwarded to the Senior Administrator
  • Ability to identify areas where the service to clients could be improved


Skills and Experience:

  • Previous experience as an administrator in an office environment is essential
  • Ability to work to a high level of accuracy
  • Ability to work well under pressure while still meeting targets
  • Good communication skills - both written and verbal
  • Computer literate
  • Customer focused


If this role seems like a good fit for you, please apply now!