Member Host/Receptionist

  • Sector: LMA UK Business Support
  • Contact: Shabnam Shaukat
  • Client: LMA
  • Location: London
  • Salary: Up to £24500.00 per annum
  • Expiry Date: 27 November 2022
  • Job Ref: BBBH408014_1668090627
  • Contact Email:

A leading property company requires an experienced Welcome Host to be the face of their company and deliver a professional, genuine and memorable welcome to each and every guest together with ensuring the consistent achievement of the daily operational tasks required within the building.
Key Responsibilities

  • Meet and greet all guests in a welcoming, genuine and professional manner including asking them to sign in/out using an iPad
  • Answer important calls and respond to internal and external member emails
  • Facilitate requests in an open prompt and timely manner whether face to face, by email or on the telephone
  • Book meeting rooms on behalf of internal members and ensure that member meeting requirements are documented to include everything they need, For example: AV, catering, room layout, special requests etc.
  • Collaborate with the external meeting room executives, plan ahead for bookings received by email to ensure meeting requirements are documented to include AV, catering, room layout, special requests etc.
  • Ensure the visual standards in the buildings are keep to an exceptional standard by carrying out regular building walks, this includes assisting with general cleaning of communal areas.
  • Troubleshooting Wifi and IT issues with the support of the IT helpdesk.
  • Preparing catering, tea and coffee for meeting rooms then present and serve the food and beverage in meeting rooms and event spaces.
  • Set up and refresh meeting rooms throughout the day ensuring catering, teas and coffees are in the meeting rooms on-time and ready for your members and guests at the agreed time.
  • Manage incoming and outgoing post accurately, to ensure that it is properly franked and ready for collection / delivery

Skills and Experience

  • Previous experience in corporate reception role is desirable or hospitality/retail
  • Well presented with an excellent telephone manner
  • Warm and approachable

If you possess the relevant skills and experience and are available immediately, please submit your CV today