Ensuring efficient and appropriate credit control and management controls are in place
Managing the credit control process for multiple brands with different criteria
Identifying improvements within the debt collection process
Posting and allocating customer payments, processing credit card payments, and issuing manual credits
Managing the monthly direct debit collections
Producing client statements
Managing more difficult accounts with a hands-on approach, and achieving settlements and ongoing adherence to contractual terms by setting up negotiation processes to deal with disputes
Monthly credit control reporting, ensuring the risk of bad debt is minimised
Reviewing and reporting on aged debtors
Providing monthly reports to senior management on the current status of ledger
Implementing and managing a credit checking process
Complete responsibility and accountability for all credit control and AR matters
Required Skills and Experience
- At least 2 years' previous experience of end to end credit control and accounts receivable processes
- Experience and understanding of legal procedures
- Strong written and verbal communication skills
