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Collections & Recoveries Account Manager - Financial Services

  • Location: South West London, London
  • Sector: Leasing and Asset Finance
  • Salary: £32000 - £33000 per annum + Bonus and excellent Benefits
  • Job type: Permanent
  • Date posted: 16/01/2020
  • Job reference: ASO4
This vacancy has now expired.

Collections & Recoveries Account Manager - Financial Services

South West London

£33,000 Basic plus excellent Bonus and Benefits

We are working on a Collections & Recoveries vacancy with a highly prestigious Bank based at their superb offices in South West London.

The job responsibilities will include:

  • Contacting customers whose Agreements are in arrears (within 60-90 days aged debt) on a daily basis
  • Resolving any customer queries
  • Arranging sustainable repayment plans
  • Reviewing documentation and T&C's to identify information that could add value to the recovery process
  • Managing all late payment interests
  • Generating relevant letters including arrears, default, termination and end of term
  • Liaising with accounts department to ensure correct cash allocations
  • Collection diary management and updating the procedures manual as and when required
  • Identifying different strategies for different clients depending on vulnerability
  • Liaising with the asset management division regarding the asset recovery
  • Ensuring compliance with Consumer Credit Legislation and DPA

We are keen to hear from applicants who possess at least 2 years' experience gained in a Recoveries environment from the Leasing industry. You will be highly numerate with an excellent telephone manner and communication skills.

This is a great opportunity to join a business that really looks after its staff where your hard work and success is really appreciated and recognised.

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