Job Summary:
This position supports vocational rehabilitation programs in the Northern RI region. The Project Services Coordinator provides administrative and technical assistance to professional staff and works directly with customers to facilitate eligibility determinations and employment planning. The role requires regular travel to local high schools within the region (mileage is not reimbursed).

• Process case data such as applications, eligibility information, case notes, closures, and authorizations

• Assist with gathering vocational, psychological, and medical diagnostics for eligibility determinations

• Conduct customer outreach and complete vocational rehabilitation applications

• Provide administrative support, including data processing, report preparation, and correspondence

• Document activities in customer case records and maintain accurate program files

• Respond to community inquiries and participate in outreach events or job fairs

• Schedule and coordinate appointments between customers and Vocational Rehabilitation Counselors

• Review and process vendor invoices and prepare related authorizations

• Bachelor’s degree in a Human Services field preferred, or Associate degree with coursework/experience in psychology, social work, education, or special education

• Strong interpersonal and communication skills

• Proficiency with Microsoft Suite (Word, Excel) and Google Docs

• Excellent organizational and multitasking abilities

• Flexibility to travel to local schools and other designated sites as needed