Interim Network Operations Manager
This senior, temporary position will oversee critical network operations during their
engagement during August 5th – August 20th ensuring the stability, security, and
continued performance of the College's multi-campus network infrastructure. The
individual will act as an interim manager, providing technical leadership, coordinating
responses to urgent issues, and ensuring seamless continuity of essential services.

Responsibilities:
• Manage Daily Network Operations: Oversee and maintain the daily operations
of multi-campus local and wide area networks, ensuring optimal connectivity and
performance.
• Lead Incident Response: Act as the primary point of contact and lead for all
network service outages and emergencies, coordinating resolution efforts during
and, if absolutely necessary, outside of normal working hours and liaising with
outside agencies such as OSHEAN (Ocean State Higher Education Academic
Network)
• Utilize Network Management Systems: Leverage existing network
management software and tools to proactively monitor network health, identify
potential issues, and direct necessary interventions.
• Coordinate Essential Network Tasks: Direct and, as needed, assist with the
installation, configuration, and removal of pre-staged or clearly defined network
equipment for immediate operational requirements.
• Provide Technical Guidance: Offer senior-level support and guidance for
existing network systems, escalating only the most complex or long-term issues
for follow-up upon the permanent staff's return.
• Manage Network Practices & Policies (Interim): Ensure adherence to
established network practices and policies, escalating any immediate policy
definition needs to appropriate College IT management.
• Documentation & Handover: Maintain thorough documentation of all critical
incidents, actions taken, and the status of ongoing tasks to ensure a smooth
transition.
• Oversee Network Support Staff: Provide day-to-day oversight and direction to
existing network support staff, delegating tasks and ensuring team efforts align
with immediate operational priorities.
• Other Related Duties: Perform other essential network management duties as
assigned by College IT management.