- The Project Manager directs, controls, and administers programs and projects within the organization.
- The Program Manager is the individual ultimately responsible for execution of assigned projects and management of the project team.
- The Project Manager’s primary responsibility is to drive initiatives from start to finish.
- The Project Manager must ensure that the program/project is completed on schedule and that the final product meets the established business and quality requirements.
Responsibilities include, but are not limited to, the following:
- Manages the complete lifecycle of projects and/or programs, including initiation, planning, execution, and closure.
- Assess needs of the program and/or organization to generate requirements, proposals, and work products.
- Develop a detailed program/project plan, including identification of project needs and definition of tasks and milestones, all based on scope, budget, and resources.
- Accountable for delivery of all work tasks identified in the program/project plan.
- Responsible for the capture and reporting of required program/project management metrics.
- Ensure all changes to scope follow established change procedures and are documented.
- Accountable for management of scope for the program/project and gaining agreement and approval of scope changes with project sponsor and affected stakeholders.
- Manage and track the program/project progress against the program/project plan.
- Monitor project milestones and phases to ensure the project is on schedule.
- Take corrective actions if a project begins to slip its schedule.
- Prepares status reports on a weekly basis for program/project team, project sponsor(s), team leads, group leads, and appropriate stakeholders.
- Plan, organize, prioritize, and manage multiple work efforts across teams.
- Responsible to tailor and baseline all program/project templates.
- Accountable to schedule or monitor status reviews, peer reviews, program/project management inspections, and software quality assurance work product and process reviews with the appropriate designated resources.
- Notify team leads of project timelines, milestones, phases, work requests, and target dates.
- Communicate and work with users, external partners/vendors, and other State agencies as necessary.
- Oversee contracts and operations with external vendors supporting the program and organization.
- Analyze and distribute reports on program/project metrics associated with work items.
- Accountable for the approval and sign-off of the program/project plan from project sponsor and all affected program/project stakeholders.
- Build and maintain relationships with key stakeholders and project sponsors.
- Serve as the primary point of contact for all program/project-related issues and resolution of issues.
- Coordinate and present proposals to agencies as necessary.
- Identify and manage program/project risk and develop risk mitigation strategies, track to closure.
- Anticipate issues and proactively address them.
- Identify and track issues.
- Responsible to tailor and baseline all program/project templates.
- Develop and facilitate achievement of program/project service commitments and performance metrics.
- Ensure that tasks provide value and support the strategic direction of the program/project and meet service commitments, conduct reviews with stakeholders.
- Accountable for the final program/project management evaluation review with stakeholders for approval upon program/project completion.
- Communicate effectively with customers and software / hardware suppliers supporting the State as appropriate.
- Balance workload with program/project team members’ capacity.
- Communicate to team members on how their work assignments relate to and help achieve program/project objectives.
- Plan program/project specific training and orientation needs.
