Location: Rhode Island 02920(Some travel required; Hybrid)
Job Type: Part-Time
Duration: 12 Months Hours/Week 15 (12:00AM - 12:00AM)
Position Summary:
- We are seeking a dedicated Outreach Specialist to join our pharmacy team and play a critical role in improving access to care for Medicaid beneficiaries.
- The Outreach Specialist will provide oversight of access barriers and act as lead liaison to Non- Emergency Medical Transportation (NEMT) services.
- This role involves supporting Community-Based Organizations (CBOs) by developing training programs on access barriers, NEMT processes, and best practices for screening, referrals, and beneficiary education.
- The Outreach Specialist will also oversee the delivery of case management and care coordination services by CBOs and ensure accurate and timely payment for services rendered.
- This is a dynamic and impactful position for a compassionate, organized, and experienced professional who thrives in a collaborative environment and is committed to improving health outcomes.
- Provide strategic oversight of access barriers and NEMT services.
- Develop and deliver training for CBOs on access barriers, NEMT procedures, and beneficiary engagement.
- Monitor and support CBOs in providing screening, referrals, and education to beneficiaries.
- Oversee case management and care coordination efforts to ensure high-quality service delivery.
- Ensure appropriate documentation and payment processing for services provided by CBOs.
- Collaborate with healthcare providers, transportation vendors, and other stakeholders to reduce treatment access barriers.
- Maintain accurate records and generate reports as needed to inform program evaluation and improvement.
- Stay informed on state and federal guidelines regarding NEMT and care coordination services.
- Other related tasks as assigned.
- Bachelor’s degree in a relevant field, such as public health, health education, nursing or social work Demonstrated experience working with individuals living with rare hematologic conditions.
- Strong understanding of healthcare access barriers and transportation challenges faced by Medicaid beneficiaries.
- Proven ability to develop and deliver training programs to community partners or staff.
- Excellent communication, organizational, and case management skills.
- Ability to build and maintain relationships with CBOs, healthcare providers, and clients.
- Experience in oversight or administration of service payments.
- Cultural competency and sensitivity when working with diverse populations.
- Comfortable traveling to CBOs throughout Rhode Island as needed.
- Prior experience with Medicaid or public health programs.
- Knowledge of local community resources and support networks.
- Possess a valid and active license as a Licensed Independent Clinical Social Worker (LICSW), Licensed Social Worker (SW), Registered Nurse (RN), or Licensed Practical Nurse (LPN)
- Certified Health Education Specialist (CHES), Master Certified Health Education Specialist (MCHES), or Certified in Public Health (CPH)
