Job Details

Program Assistant

Location:

Cranston

Contract type:

Temporary & Contract

Sector:

Salary:

$19.00 - $21.00 Per Hour

Job Ref:

485280

Date published:

23-Jul-2025

Posting Title: 
Cranston, RI - Admin/Clerical - DOC - Policy, Planning, and Strategy - N/A - Program Assistant

Job Responsibilities:
  • The temporary employee will lead the revamp of the department's intranet policy page, including updates to PowerDMS training modules and the development of new training materials to support understanding of policy and SOP processes.
  • They will redesign the intranet to centralize all policy-related content, enabling self-guided learning and quick access to information, improving staff autonomy and retention.
  • This role includes converting policy and SOPs from static documents to a dynamic, link-based format for easier updates and streamlined access.
  • They will fix broken hyperlinks and maintain intranet and public internet pages, ensuring accuracy and compliance through regular updates.
  • Additional duties include supporting public hearings by preparing materials, distributing notices, transcribing minutes, and posting documents online.
  • The employee will assist with data entry, tracking policy audit metrics, and supporting the annual review process by managing deadlines and coordinating with subject matter experts.
  • The position also provides general administrative support to the Policy and Auditing Unit, ACA Unit, and the Staff Wellness Committee, including scheduling, ordering, filing, and other related tasks.

Required Skills:
  • Previous experience utilizing intranet platforms (i.e.; SharePoint, confluence, etc), and or experience maintaining webpages.
  • Experience converting static documents into interactive, link based formats.
  • Strong organizational skills, including experience with filing, ordering, and general office support.
  • Excellent written communication for transcribing minutes and preparing public hearing materials, including the ability to write clearly and concisely for both internal and public-facing documents.
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