• Process weekly, bi-weekly, semi-monthly, and monthly payrolls accurately for 60K+ employees (union and non-union) across multiple states, Canada, Puerto Rico, and the Virgin Islands.
• Research and resolve payroll discrepancies, ensuring compliance with company policies and government regulations.
• Maintain payroll data integrity through audits, reports, and analysis.
• Manage employee maintenance, calculate manual checks, and issue stop payments when necessary.
• Stay updated with payroll system changes and assist with process improvements.
• Handle heavy email and phone communication while maintaining professionalism and confidentiality.
• Collaborate with team members to ensure payroll accuracy and timely completion.

Required Skills:

• 1–3 years of experience in payroll processing, data entry, or customer service.
• Familiarity with payroll software systems such as ADP or Kronos preferred.
• Strong attention to detail, organizational, and multitasking skills.
• Excellent verbal and written communication with a focus on customer service.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Education:

• High School Diploma or GED required.
• Associate’s degree or technical training preferred.

Soft Skills for Culture Fit:

• Collaborative and customer-focused.
• Ability to multitask effectively in a fast-paced environment.
• Reliable, detail-oriented, and professional.