Executive Support:

• Serve as the primary administrative contact for the director/assistant director.
• Manage the executive’s calendar, including scheduling meetings with state officials, private organizations, and professional representatives.
• Screen and respond to written/verbal inquiries of an administrative nature (non-policy interpretations).
• Review and sign correspondence, memoranda, and forms for compliance with policies (as authorized).

Office Management:

• Independently draft routine correspondence without requiring executive review.
• Research and compile information for reports, speeches, or procedural updates.
• Handle confidential files and maintain sensitive records.
• Supervise a small clerical staff or advise on workflow coordination (as needed).

Technical & Administrative Tasks:

• Perform complex word processing and data entry using advanced software (e.g., Excel, Access).
• Generate reports, letters, and documents using appropriate applications.
• Organize data and design presentation methods tailored to departmental needs.
• Oversee general office duties (filing, phone calls, mail distribution).

Required Knowledge & Skills:

• Thorough knowledge of office practices, business English, and commercial arithmetic.
• Advanced proficiency in Microsoft Office (Word, Excel, Access) and data management.

Ability to:

• Handle sensitive information with discretion.
• Work independently with high initiative and judgment.
• Interpret complex instructions (written/oral).
• Maintain collaborative relationships with state agencies and external partners.

Work Environment:

• Minimal supervision: Assignments given broadly, with review only for critical/complex tasks.
• Confidentiality: Must safeguard sensitive departmental information.

Related Work:

• Perform additional clerical or administrative duties as required.