- Must have strong Administrative Sills, strong computer skills.
- Have Experience in investigation and developing interview questions.
- Bachelor's degree required/prefer an Education degree.
- Knowledge or experience in Special Education a plus.
- Investigates IDEA formal complaints within the 60 day federal timeline.
- Ensures formal complaint process is followed.
- Provides technical assistance to parties regarding the process, develops various complain letters;.
- Develops interview questions.
- Conducts onsite visits (as applicable).
- Develops final report (e.g., letter of finding, withdrawal) which outlines compliance and non-compliance with IDEA.
- Develops a corrective action plan if there is noncompliance.
- Provides technical assistance to district administrators, advocates, attorneys, parents and organizations regarding the dispute resolution process and IDEA;
- Responds to inquiries regarding the dispute resolution processes and IDEA.
- Makes presentations to State agencies, committees, parents, school districts and other groups on a variety of special education topics.
Performs other duties as assigned:
- Participates and organizes statewide meetings for administrators, teachers and parents of children with disabilities.
- Conducts workshops and makes presentations.
Knowledge:
- (1) Administration & Management.
- (2) Education and Training (i.e. Special Education).
- (3) Customer and Personal Service.
- (4) Agency Policies and Procedures (e.g., OEC Dispute Resolution Processes).
- (5) Law and Government (e.g., IDEA).
- Skills:
- (6) Report Writing.
- (7) Communication (e.g. oral, active listening, written).
- (8) Organization.
- (9) Time/Resource Management.
- (10) Interviewing.
- (11) Critical Thinking and Judgment/Decision Making.
- (12) Problem Solving and Problem Sensitivity.
- (13) Equipment Operation (e.g. computer, telephone, fax).
Abilities:
- (14) Deductive Reasoning.
- (15) Comprehension (e.g. oral, written, reading).
