Non-Medical - ODH - Central Office - Administrative Professional 2 - Region 5
Summary
Main responsibilities include answering phones, taking messages, and handling mail. Needs to be proficient in Microsoft Word and Excel to prepare forms, emails, and mail merges for correspondence and cover letters. Also obtains signature; proofreads documents for 100% accuracy and makes necessary corrections; creates charts and graphs for presentations; compiles data reports for the bureau; logs incoming and outgoing documents into data tracking system. Data experience is desired.
Job Duties in Order of Importance
(These duties are illustrative only. Incumbents may perform some or all of these duties or other job-related duties as assigned.)
- Relieve superior of routine administrative duties.
- Make recommendations regarding program activities.
- Research and analyze materials, information, and programs.
- Provide technical information and advice to administrators to aid in decision making.
- Assist in developing new procedures related to established program policy.
- Serve as liaison between administrator and subordinates.
- Transmit decisions and directives.
- Represent administrator at meetings and conferences.
- Manage business functions of administrator's office.
- Prepare and monitor budgets.
- Prepare payroll.
- Process bills for payment.
- Purchase supplies and equipment.
- Keep fiscal and personnel records.
- Interview prospective employees.
- Perform public relations duties.
- Research and respond to inquiries and complaints.
- Furnish information and explain programs to the public.
- Work on special assignments and projects as directed.
- Prepare reports, publications, memos, and presentations for dissemination outside the work unit.
Major Worker Characteristics
Knowledge of:
- English grammar and composition.
- Arithmetic (addition, subtraction, multiplication, and division).
- Records management
- Business communications.
- Administrative practices and procedures.
- General and agency-specific office practices and procedures.
- Budgeting.
- Government structure and process.
Skill in:
- Keyboarding
- Business office software applications (e.g., Microsoft Office)
- Operation of personal computer and office machines (e.g., transcribing equipment, calculators)
Ability to:
- Deal with problems involving several variables within a familiar context.
- Apply principles to solve practical, everyday problems.
- Interpret instructions in written or oral form.
- Write routine business letters following standard procedures.
- Compose directives, memos, and other publications.
- Complete routine forms or records.
- Make appointments.
- Arrange items in numerical or alphabetical order.
- Move fingers easily to perform manual functions.
- Assess questions and provide appropriate information or referrals.
- Perform other duties as assigned.
