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LMA Recruitment - Business Support

LMA Recruitment - Business Support has been in the industry for over 20 years. With decades of experience, we service businesses across the UK, Europe and APAC. Whether you are looking for a temporary or permanent opportunity in a Business Support role, our industry knowledge and connections will provide you with an advantage, making you a competitive candidate.

LMA Recruitment has seen an increase in the Business Support workforce, which has allowed us to dedicate some of our most experienced recruiters to focus and specialise in this space. We recruit for temporary and permanent positions at all levels across the secretarial support framework, which includes office managers, executive assistants, PAs, corporate receptionists and administrators.

LMA Recruitment - Business Support teams up with Ball and Hoolahan, our sister company based in our LMA Recruitment London office. Ball and Hoolahan is a specialist marketing recruitment company with over 30 years of experience. Their deep roots and connections in marketing, provide our candidates with an advantage in securing your next role. To learn more about our sister company Ball and Hoolahan, click here.

Take a look at our latest Business Support roles below or contact any of our experienced consultants for further advice.

Looking for talent in Business Support? Contact us today.

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Latest roles.

Team Secretary

Team Secretary - City - £35K-38K We have a super role for an outstanding Team Assistant to support 3 VPS in an outstanding client who are leaders in their field and a FTSE listed company who are a global entity and communications experts. The role is supporting as a Team Assistant reporting to 3 VPS in a busy business unit of over 100 people, based in super offices in the City. Ideally you will be at least 2/3 days in the office and the rest from home, with some flexibility. You will provide administrative and secretarial support and be a great asset to your senior stakeholders and really partner with them on their journey. The company is dynamic and in an exciting phase and we are looking for individuals who have supported busy teams and ideally will have some knowledge of salesforce. Supporting the VPs, you will be expected to be anticipatory, handle complex diary management and travel bookings and prioritise work effectively and cover when required on an ad hoc basis. The full job spec is below Primary purpose of the position: To provide administrative support to 3 of the VPs in the business unit and act as backup to the Executive Assistant to the President of the unit in the case of absence. Key responsibilities of the position: Manage VP's business dairies/calendars, including juggling conflicting priorities to accommodate urgent external customer requirements for unscheduled meetings. Act as first point of contact for internal and external stakeholders requiring time with VPs Organise complex travel arrangements and requirements Raise Purchase Requisitions and set up new vendors; processing / track invoices for the department; communicate with requester; Accounts Payable and suppliers Process expenses on Concur system Organise internal/external meetings and events, set up Webex facilities, teleconferences, videoconferences; ordering catering Coordinate monthly team strategy and planning events, including preparation of agenda, coordination of materials, arranging facilities and catering - ensure room is adequately prepared with working IT in advance of meeting start time Provide support to external guests and staff visits to our London headquarters and/or for VP visits to offices in other international locations in coordination with local resources Provide support to coordinate partner conference events, in collaboration with marketing Format presentations and documents, ensure VPs have access to required materials and -pre-reading documents ahead of key meetings Filter out requests for meetings where pre-reading material has not been provided or where there is no clear agenda Provide filing support and document management solutions (printing and scanning) Provide telephone cover and answering support during meetings etc Arrange couriers / shipments documentation Ordering stationery supplies Support meetings inc minute taking and action tracking Ad-hoc logistical support - liaise with IT, Telecoms etc. in the event of any issues Handle confidential and classified information with discretion Support on boarding for new employees Skills and experience Essential Previous experience of supporting multiple senior leaders in a team administration role Experience in managing complex diaries, internal/external meetings, travel and mail within a corporate environment Organised with excellent attention to detail and strong time management skills Excellent inter-personal and communication skills, in particular to liaise with important external stakeholders Proactive and driven Microsoft office suite in particular Outlook and PowerPoint Strong interpersonal skills and team spirit Comfortable working office-based Desirable Experience of the following systems: SAP, Concur, Webex, MS Teams, MS Powerpoint, MS Excel, MS Word, Tableau, Salesforce Experience of supporting a team of geographically dispersed individuals

  • London, Greater London, England
  • Permanent
  • £35000 - £36000 per annum

Meeting Room Sales Executive

The role of the Meeting Room Sales Executive is to drive meeting room revenue from external meeting room opportunities. The individual will be accountable for maintaining high conversion rates from enquiry to booking and upselling add-ons to maximise each opportunity. They will be responsible for managing a daily pipeline of enquiries and existing bookings, processing payments, and liaising with the client until the day of the booking. They must have excellent communication skills to ensure all relevant details are obtained from the client and passed to the operational team ahead of all confirmed bookings. The Meeting Room Sales Executive will need to work effectively as part of a sales team and have excellent time management skills to remain control of all live opportunities. As an ambassador for the brand, you will be expected to cross sell all products and buildings within our portfolio. Key Accountabilities · Be the first point of contact for new and existing external clients by telephone, email or leads from the website · Qualify clients through analysis pre-call to learn about their business and potential needs · Liaise with the prospective client and confidently qualify all leads and offer the best and most suitable solution for them · Convert enquiries to bookings through objection handling and detailed discussion around the client's portfolio · Upsell catering, tea/coffees and other add-ons · Deliver and exceed daily/weekly KPIs set by your sales manager · Work effectively as part of a team towards group KPIs and targets · Manage and update leads and opportunities in Sales Force · Invoice clients and process payments · Ensure smooth handover to operational teams · Have expert knowledge of all buildings and their meeting rooms and communal space · Being aware of company revenue targets and individual building targets * Support building teams to hit monthly targets, sell new buildings, promote offers or packages * Understand competition with proximity to a our buildings * Support central sales team with general sales enquiries and sales line when required

  • London, Greater London, England
  • Temporary & Contract
  • holiday pay

Reception Manager

An exciting opportunity available to join a creative and forward thinking company offering shared workspace across the UK. With multiple sites and buildings across the UK, they house some of the fastest growing and diverse workforces in the UK ranging from app creators, advertising, financiers and media companies. As Assistant Building Manager you will support the Building Manager in all aspects of running an efficient and safe building whilst focusing on the company's key objective of providing exceptional customer services for new clients and members. You are responsible for the day to day management of your team within the building, ensuring that ongoing support and training is delivered to enable each team member to maximise their individual potential and exceed your members journey. Key Responsibilities: Maintain an exceptional building environment Assist the BM to support member connections through meaningful events and genuine worthwhile introductions Along with the team, carry out regular building walks to generate the achievement of high visual standards across all areas in accordance with the building standards checklist. Report any maintenance or facilities issues in a timely manner and follow up accordingly with clients. Work closely with maintenance, facilities and cleaning teams. Work in partnership with BM and Portfolio Manager to support with new business viewings and walk ins as and when needed with a particular focus on co-working, lounge and VO memberships. Together with the BM, accountable for end to end member experience at building level ensuring building teams are exceeding in member experience service expectations at all times. Provide excellent meeting room service and hospitality ensuring all guest and members receive outstanding service. Oversee member on-boarding and off-boarding to ensure a smooth and seamless welcome and departure using the move in and out checklists. Arrange quarterly client catch ups to review service, respond to comments raised and action constructive feedback with a particular focus on co-working, lounge and VO memberships. Completing PO system (including raising, sending and receipting PO's in a timely manner), submitting and approving recharges prior to the monthly deadline, petty cash card management and submitting overtime forms. In conjunction with the Billing Co-ordinator provide documentation (Licence agreements and direct debit forms, when appropriate), accurate information and detailed correspondence surrounding invoicing and billing. With the support of the Building Manager, manage the onsite team including arranging daily plans and schedules, overseeing opening and closing procedures and conducting morning meetings. Assist with one to one's, probation reviews, appraisal meetings and objective setting. Supporting the Building Manager to ensure Health & Safety, Security and Compliance standards are adhered to. Support the Building Manager to ensure the building is appropriately staffed at all times including management of holiday allocation. This role is well suited to someone who is naturally client facing with excellent coordination skills. Previous experience working as a PA, front of house or facility based position would be a perfect fit. To apply, please follow the link and submit your CV.

  • Bristol, Bristol, England
  • Permanent
  • Up to £24000.00 per annum
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