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Retail and Wealth Operations Officer

  • Location: London
  • Sector: Operations
  • Salary: £25000 - £30000 per annum
  • Job type: Contract/Interim/Temporary
  • Date posted: 27/07/2017
  • Job reference: 27074
This vacancy has now expired.

A new opportunity has become available at an International Bank for a Retail and Wealth Officer.

Duties to include:

  • Preparation and input payments into SWIFT MT202 and 103
  • Operating Intellect accounting system meeting all booking requirements for Cash Counter and client payments
  • Provide further payment details to compliance department with regard to AML queries
  • Agency cheque and credit clearing
  • Processing stop cheque instructions and cheque book orders
  • Pre-paid cards and visa card transfers
  • Draft processing and payment of client utility bills
  • Processing of client fixed deposits, both new and rollover
  • Payment query and investigation
  • Account reconciliation investigation
  • Bankline and faster payment instructiosn
  • Payment and message release
  • Counter services including GBP and currency cash handling, cash recors and daily reconciliation of till
  • Safe custodian and associated duties
  • Data input for new account opening
  • Closure of accounts and accounts to dormancy
  • Custodian of client mandates and accurate file keeping
  • Provide exceptional customer service via phone or directly over the counter
  • Addressing customer issues, proactively seeking solutions or escalating where appropriate
  • Process transactions within policies and procedures avoiding costs due to delays, compensation claims, operational losses

The candidate will have:

  • A good knowledge of retail and global wealth products and country and back office processing
  • Excellent numeracy, time management, communication and interpersonal skills
  • Excellent customer service orientation and skills
  • Knowledge of BACs, chaps and swift

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