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Operations Control Associate

  • Location: City of London, London
  • Sector: General Insurance
  • Salary: £30000 - £35000 per annum
  • Job type: Permanent
  • Date posted: 02/07/2019
  • Job reference: LMA/NC/02/07/OPS/INS
This vacancy has now expired.

LMA Recruitment are currently working with a highly prestigious insurance firm in their quest for a new associate. This is a highly sort after role as the last 2 people have been promoted to business partner and a director.

This is a chance for a graduate with circa. 18 months experience with exposure in the risk and compliance to capitalise on their experience.

Duties include:

  • Ensuring periodic review and maintenance of Core Process Flows
  • Oversight, monitoring and policing of all mandatory training requirements
  • Maintenance and ownership of all key process control artefacts i.e. checklists and templates
  • Facilitating, supporting and where necessary undertaking quality assurance activities such as file audits or reviews
  • Ownership of maintaining the set governance framework
  • Proactive risk management through regular risk assessments, register maintenance and actions tracking
  • Ownership of the governance tools developed as part of the risk control framework for example the product governance tool
  • Regularly communicating changes to policies and procedures
  • Driving continuous process improvement, updating of the control framework and undertaking root cause analysis and trend analysis of operational issues
  • Promoting an effective risk culture across the enterprise
  • Ensuring the internal control process remains high on the agenda of senior and line managers within divisions


  • Degree educated
  • Innovate
  • Personable
  • Strong business acumen
  • Change management
  • Vision and Strategy

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