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Operational Finance & Cancellation Agent

  • Location: Middlesex
  • Sector: General Insurance
  • Salary: £20000 - £23000 per annum
  • Job type: Permanent
  • Date posted: 27/03/2019
  • Job reference: LMA/27/03/Insure/NC
This vacancy has now expired.

LMA Recruitment are pleased to be working with one of UK's largest independent insurance brokers with over half a century of experience. Due to their success, these motor insurance specialists are looking to expand their team by hiring an Operational Finance & Cancellation Agent.

Key Responsibilities

  • Responsible for taking inbound and outbound calls
  • Minimise cancellations and maximise customer retention
  • Liaise with stakeholders
  • Negotiate payments in order to minimise defaults
  • Perform exceptional customer service

Skills and Experience

  • Call centre experience is essential
  • Experience working within insurance or in a financial environment is advantageous
  • Must have customer service experience
  • Must have excellent communication skills (written and oral)
  • Must have the ability to liaise with colleagues and customers
  • Well organised


  • Becoming part of a fast growing ambitious business
  • Private medical insurance & an employee profit scheme
  • Contribution towards professional study
  • Excellent promotion and progression opportunities

*What next?*

If this role interests you and you possess the right skills and experience required, then please submit your application or contact Niall Caton or alternatively, please visit the LMA Recruitment website. LMA will treat your application with the strictest of confidence. We would like to thank all applicants for their interest in our vacancy.

Job type: Full-time, Permanent - Mon - Fri.

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