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Junior Banking Client Services Officer

  • Location: London
  • Sector: Banking Operations
  • Salary: £20000 - £25000 per annum
  • Job type: Permanent
  • Date posted: 14/09/2018
  • Job reference: 31108

A unique opportunity has arisen with an exciting and rapidly expanding international bank within the City. They are looking for a Client Service Officer to join their team.

Some of the responsibilities within the role will include, but are not limited to:

  • Day to day responsibility for managing incoming client emails into the UK Client Service Team.
  • To ensure all ongoing queries are being addressed by the appropriate GCS section/s.
  • Delegating quick kill/first touch enquiries.
  • To monitor the "Unsettled Item Report" daily and resolve assigned cash breaks where necessary.
  • To ensure that appropriate clients receive their required interest notifications and supplementary information, including Debit/Credit rates and Agency Ratings.

The successful candidate will have worked within a bank before within a client facing role. Any knowledge of securities, or experience working within a global custody team is also an advantage. Excellent interpersonal skills are required.

The starting salary for this position will range £20,000 to £25,000 dependent upon experience, plus bonus, and benefits. These include a great work life balance and a family feel culture. Due to the ambitious nature of the bank and the growth potential there are excellent career progression opportunities form this position.

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