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HR Business Partner 4 m FTC

  • Location: South East
  • Sector: HR
  • Salary: £35000 - £38500 per annum + plus benefits
  • Job type: Contract/Interim/Temporary
  • Date posted: 14/03/2018
  • Job reference: sc 29530

A fabulous opportunity to work for one of the leading retail business. My client are looking for experience HR generalists with a strong understanding and background in employee relations from within a blue collar environment. To work with the Service Delivery team who manage the successful delivery of customer orders, providing the industry's leading customer service experience.

As the lead HR generalist for the Service Delivery team onsite covering our North West London site, you will play a key role with managers in ensuring all HR processes and policies are implemented and followed, ensuring the company's culture and values are instilled throughout and the employees are engaged to enable.

Key Responsibilities:

  • Work with other Business Partners and functional specialists (Training and Development, Recruitment, Engagement, etc.) to ensure consistent implementation of HR policies, procedures and projects across business streams;
  • Work closely with key customers in a partnership capacity; coach and assist line managers to understand and effectively implement HR policies, procedures and best practices;
  • Manage key engagement projects
  • Provide pragmatic and professional expertise and advice on specific topics, e.g. family friendly policies, diversity awareness, etc., and promote equality and diversity as an integral part of the culture of the organisation in line with core values;
  • Attend and contribute to team meetings both with key customers and within HR; lead and participate in project and working groups on initiatives across both HR and the Operational division;
  • Utilise employee data and trend analysis to lead, educate and work in partnership with line managers on people issues, e.g absence management, reducing churn; Identify priority trends and advise management on options and solutions;
  • Provide HR support to management in high level disciplinary, grievance and appeal meetings as well as in case of absence; provide performance management expertise and assistance to ensure a high quality workforce who enhance brand reputation;
  • Lead and devise people management training sessions for Managers;
  • Develop practical people strategies with line managers which address immediate and long-term key business objectives, e.g. communication, engagement, retention, performance, attendance etc.;
  • Interpret and advise on relevant current employment legislation and advise on risk and mitigation regarding employment law;
  • Manage and develop HR advisor;

Ideally you will have:-

  • CIPD qualified (or relevant equivalent professional / vocational qualifications).
  • Strong leadership, relationship management and people management skills;
  • Problem solving and analytical capability, with the ability to interpret numerical data in consideration of business priorities;
  • Confident decision maker who is able to work independently;
  • Good organisation and delegation skills;
  • ¬∑Effective networking, mediation and negotiation skills; able to listen to and persuade others based on sound logic;
  • Able to influence effectively and build constructive working relationships across the company;
  • Experience of conflict resolution;
  • Comfortable working in a matrix management structure;
  • Good presentation skills;
  • PC Literate - at least intermediate level MS Office and knowledge of HR databases and systems;
  • Current driving licence (no more than 3 points);

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