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Debt Collector

  • Location: Watford, Hertfordshire
  • Sector: Leasing and Asset Finance
  • Salary: £11 - £12 per hour + holiday pay
  • Job type: Contract/Interim/Temporary
  • Date posted: 30/07/2020
  • Job reference: JH168137

A leading Asset Finance company requires an experienced Collector to support their team

Key Responsibilities

  • Picking up generic email requests from generic inbox i.e. copy invoices and queries
  • DD queries / resets
  • Picking up emails from credit agency notifying of pending insolvency, creating file and passing to team or noting the system ie late accounts/gazette notices, increasing email traffic
  • Early arrears cases in 0-30 identifying true arrears and separating them into technical/administrative and credit arrears for correct follow-up.
  • Giving additional support to main business unit collects ie Communicating with debtors by telephone/email to resolve arrears.
  • Taking card payments to pay off arrears.
  • Communicating with debtor and internal/external stakeholders, reporting on developments and recording debtor and arrears history in applicable systems.
  • Responding to customer queries including sending copy invoices or agreements.

Skills and Experience

  • Previous experience within a debt collection/credit control role within financial services is essential
  • Graduate calibre
  • Able to work with speed and accuracy under pressure
  • Excellent communication skills, both written and verbal

If you possess the relevant skills and experience and are available immediately, please submit your CV today

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