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Client Reporting and Performance Administrator

  • Location: Edinburgh
  • Sector: Secretarial
  • Salary: £28000 - £32000 per annum
  • Job type: Permanent
  • Date posted: 17/06/2020
  • Job reference: AL2462/CRS

Financial Services

Client Reporting and Performance Administrator

Edinburgh

Permanent

Profile:

A role within Operations to work alongside the Head of Client reporting and Performance within the department.

Key duties:

  • Administration of the quarterly reporting process using the agreed plan, liaising with all internal departmental and external stakeholder parties within SLA.
  • Assist with the preparation, testing, bug fixes and data management during all quarterly reporting periods ensuring these are completed within SLA.
  • Assist with the identification, analysis and fixes of all reporting bugs and enhancements with the ability to review technical requirements and conduct thorough testing for all report types.
  • Maintain daily key BAU functions for MIFID II and reporting processes with the ability to investigate and resolve process and technical issues.
  • Providing excellent customer service in response to all queries for all clients.
  • Assist with the production and provision of annual tax packs.
  • Assist with the provision of all management information.
  • Support the analysis, testing and implementation of all project related initiatives.

Performance:

  • Ensure accurate data collation of monthly performance data for internal and external clients.
  • Ensuring that benchmark data is accurate and loaded in to company systems daily for the production of Client Review Reports, company Platform and website.
  • Provide quarterly performance figures for investment risk profiles.
  • Resolve performance measurement queries

Other Duties:

  • Enhance and ensure adherence to internal & customer operational procedures
  • Interface and provide support to the business for the resolution of queries
  • Relationship with other departments as necessary ensuring procedures and controls are adhered to at all times
  • Identify new / changes to procedures - draft and discuss changes where necessary for approval

The successful candidate will have:

  • 2+ years experience working within a client reporting and financial administration and operations role within financial services
  • Accuracy and attention to detail when reviewing reports, analysing detailed reporting logic and investigating queries.
  • Organisation of own workload to meet deadlines
  • Good communication skills, both oral and written
  • Ability & willingness to identify and suggest improvements in processes / service levels

Please send your CV for immediate consideration

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