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The LMA Recruitment - Operations team has been at the core of our services since we launched in 1999 as a specialist Banking Operations recruitment agency. Today, we have expert Operations consultants with decades of experience between them. Keeping abreast of market shifts, they know the industry inside-out and can provide a true consultancy service, giving our candidates an advantage when it comes to securing their next role.
Recruiting Operations jobs across a variety of roles from Front Office through to hybrid and specialist roles and c-suite executives, our team covers sectors such as banking, asset management, hedge funds, commodities, brokers, professional services, regulators & ratings agencies.
Browse our latest Operations jobs or contact one of our consultants to see how we can help you secure your next role.
Looking for an Operations professional to join your company? Contact us today.
Download our latest salary guide covering roles across the Operations industry.
Reconciliations Executive (Fintech Payments)
. Reconciliations executive I am working with an established Fin-tech who are changing the payments space. They operate one of the largest domestic banking and payment networks in the world, giving its customers direct access to more than 100 countries' domestic payment networks, covering over 60 currencies. They are going through an expansion and are building out the Operations team. There is an opportunity for the right candidate to join this team as a Reconciliation Executive. Some Responsibilities Include: · Monitoring of operating accounts, ensuring reconciliations are performed accurately and within defined time frames · Escalation of items that present risk · Posting reconciliation items within internal systems and utilising 3rd party tools. · Ad hoc project work related to reconciliation, including, but not limited to Product initiatives, Audit requests, Regulatory requests. · Assisting the FX & Reconciliation manager with monitoring and managing day-to-day processing activity. Who are they looking for? This role would suit someone with experience in settlements and fast paced operations from gained within financial services. Skills 2+ years' experience in settlement or reconciliation operations Knowledge of global payment routes and reconciliation best practices. Have a solid understanding of payments, reconciliations, and exception management Comfortable working in a dynamic and fast paced environment Familiar with process mapping and the development of operating procedures
- £30000.00 - £36000.00 per annum
Customer Support Manager (Fintech Payments)
Customer Support Manager I am working with an established Fin-tech who are changing the payments space. They operate one of the largest domestic banking and payment networks in the world, giving its customers direct access to more than 100 countries' domestic payment networks, covering over 60 currencies. They are looking for a motivated and experienced customer support manager to lead their customer support department. The customer support manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. You will be up-to-date on industry products and trends, and train staff accordingly. Who are they looking for? The ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to staff. Some Responsibilities Include: · Managing the customer support department's day-to-day functions. · Responding to escalated customer support issues. · Implementing customer support processes to enhance customer satisfaction. · Formulating and revising customer support policies and promote their implementation. · Informing the team of all new information related to products, procedures, and trends. · Assessing support statistics and preparing detailed reports on the findings. What you need: · Proven experience as a customer support specialist, preferably within a similar environment. · Experience of financial services preferably business and payment related. · Prior experience in a managerial or supervisory role. · Strong oral, written, and interpersonal abilities. · Project management experience
- £55000.00 - £60000.00 per annum
Trade Finance - Origination Support
I am working with an established, boutique Trade Finance solutions company in recruiting somebody to support their firm's front office staff and help maintain relationships with existing and new clients. Responsibilities include: To assist UK origination Team in the generation of income through origination of Trade Finance transactions within established strategies and risk parameters. Assist with the marketing and promotion of products and capabilities to UK exporters, export professionals Assist with the development and maintenance of relationship with UK exporters and clients Research of UK exporting businesses with a view to developing new relationships and originating transactions. To be successful in the position you must have an understanding of different trade finance products and have excellent communication and interpersonal skills due to the sales nature of the role. The salary on offer is flexible but very competitive.
Operations Team Leader
I am working with a small international bank in recruiting a team leader for a small, bespoke operations team. Responsibilities include: Loans - Bi-lateral / Syndicated / Commercial Property Facility and transaction documentation (from an admin perspective but also ability to analyse and comment on facility documentation), dealing with lawyers, borrowers and counterparties throughout the life cycle, ensuring facilities and loans are maintained in accordance with credit approvals. Drawdowns, rollovers, fees, rate fixing, waivers, secondary market trades Guarantees - Project financing (e.g. Bid Bonds / APGs / Performance Bonds) Text reviews with ability to analyse and comment on, experience of underlying recourse documentation (counter-indemnities, counter-guarantees), dealing with customers, counterparties and lawyers (where required), ensuring facilities are maintained in accordance with credit approvals, SWIFT MT760 / 767 / 799, issuance, administration, fees. Payments - International customer payments in capacity as offshore account bank in project financing facilities. Preparing and checking Inward/Outward customer payments via SWIFT (MT103 / 202 / 202cov), accounting entries, nostro positioning and transaction monitoring. CDD /KYC On-boarding and ongoing reviews as frontline responsible for customers in relation to offshore account bank and offshore security agent roles under project financing facilities as well as SWIFT RMAs. The successful candidate will be required to have a solid background at a senior level in either Loans and / or Guarantees with payments experience beneficial. They will need to demonstrate proven experience beyond a processing function. In return my client is offering a salary of £60,000 plus bonus and benefits.
- Up to £60000.00 per annum
Job Title: Operations Manager. I am currently working with a small international bank based in London and they are looking for an experience operations manager to come on-board and manage a small, generalist team of 4. Principle Accountabilities and Duties: Lead the Non-Trade Operations Team to ensure that all aspects will be delivered in an efficient, effective and compliant manner. Responsible for ensuring that all outsourced business processes are effectively controlled and managed by our outsourced business partners. Train and develop team members so that they have the skills and capabilities to perform their roles effectively and fulfil their potential. Audit reviews, especially for outsourced operations Scrutinising and reconciling of invoices Plus many more To be successful in this position you need previous experience working in a small bank covering all areas of Ops as well as previous management experience. In return the company is offering competitive salary and attractive bonuses with hybrid work mode.
Data Governance Manager, EMEA Data Office
The Role The Data Governance Manager is responsible for overseeing the implementation and compliance with data governance policies and procedures within EMEA. They work with the Global Data Office to understand and influence data management policies, procedures, associated implementation plans and controls. They work with EMEA business and technology teams to rollout data management policies, address compliance issues and provide training. Key Responsibilities Review and influence global data policies (such as data retention, data ethics, data architecture, data risk), procedures and implementation plans on behalf of EMEA. Ensuring EMEA specific jurisdictional requirements are addressed (primarily UK focused). Co-ordinate EMEA policy engagement and develop local implementation plans where appropriate. Manage any local EMEA data governance policies. Monitor data risk & compliance metrics and drive improvement where needed. Monitor SLAs between Group & EMEA for Data Governance. Prepare material for: UK Data Forum; data governance input to the UK Risk Register; and quarterly Operational Risk Committee briefings. Conduct EMEA Data Governance training. Skills Knowledge of data management principles and concepts. Ability to work collaboratively with business and technical teams. Good negotiation and communication skills with both business and technical audiences. Well organized, able to plan work, meetings and implementation projects. Subject matter knowledge of bank operations and/or financial services. Experience Experience working with policy design, implementation or monitoring. Data Management or Governance experience. Banking experience. Education Requirements Bachelor's degree or equivalent combination of education and experience.
- City of London
- £100000 - £110000 per annum + Bonus + Benefits
Private Banking Assistant
Responsibilities: Assist with completing new KYC forms when on-boarding clients as well as reviewing KYCs periodically and obtaining up to date information for CDD. Assist clients during visits to the bank including form completion, obtaining documents, setting up bill payments. Maintain PB diary system Support Snr Relationship Manager by responding to queries from AML/Compliance Department Liaise with Head Office to obtain KYC/Due diligence and; obtain/chase bank references Undertake payment validation process (checking signature, balances, and completing call back to client) Contact utility companies to enquire about client accounts; setting up or cancelling utility company direct debits as part of our bill payment service Co-ordinate with Customer Services, Head Office, PB and clients concerning credit cards settlement; Assist clients where required with any credit/debit card enquiries or requests Skills: Good understanding of account opening process, and CDD (KYC) to meet AML requirements. Previous experience in private banking or customer services or administration required, preferably with an international bank. Knowledge of the GCC market would be an advantage. Arabic (speaking, reading and writing) whilst not essential would be an advantage.
- City of London
- Temporary & Contract
- £30000 - £35000 per annum