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Retail and Wealth Operations Officer

  • Location: London
  • Sector: Operations
  • Salary: £30000 per annum
  • Job type: Contract/Interim/Temporary
  • Date posted: 04/07/2017
  • Job reference: 27074

We are currently recruiting for and Operations Officer to join the Retail and Wealth department of an international bank based in London.

Key duties will include:

  • Preparation & Input payments into SWIFT MT 202 & 103.
  • Operating Intellect accounting system meeting all booking requirements for Cash Counter and client payments.
  • Provide further payment details to Compliance Department with regard to AML queries. Report cash receipts as required by the AML policy.
  • Agency Cheque & Credit Clearing, DD & Cheque Returns.
  • Processing Stop Cheque Instructions & Cheque Book Orders.
  • GBP Cheque Collection, Currency Cheque Collection and processing of special presentations.
  • Pre-Paid cards & Visa Card Transfers.
  • Processing of client Fixed Deposits, both new and rollover.
  • Payment Query & Investigation.
  • Account Reconciliation investigation.
  • Bankline and Faster Payment instructions.
  • Data input for new account opening.
  • Closure of accounts & accounts to dormancy.
  • Provide exceptional customer service via phone or directly over the counter.

Key experience will include:

  • Ggood knowledge of Retail & Global Wealth products and Counter & back office processing.
  • Excellent numeracy, time management, communication and interpersonal skills.
  • Excellent Customer Service orientation and skills.
  • Well-developed Microsoft office skills, organisational and planning skills.
  • Strong problem solving and analytical skills.
  • Sound judgement, particularly in relation to identifying risks and problem resolution.
  • Knowledge of BACS, Chaps & Swift.
  • Ability to work well under pressure and meet tight deadlines.
  • Strong verbal, documentation and writing skills.

This is a contract role to cover a maternity leave and the client is willing to pay up to £30,000 p.a.

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